Management Trainee

Job Description
  
Roles and Responsibilities

• New Customer Acquisition through prospecting new clients
• Maintain / Manage & Grow Business from the assigned Accounts
• Build & maintain long term Relationship with the Key Decision Makers / CXOs in the allocated Accounts.
• Responsible for periodic achievement of the customer acquisition & revenue targets for the assigned Accounts.
• Keep a track of the clients business initiatives and future plans and analyze its impact on the business
• Identify the opportunities for the new products, services & applications in the existing accounts for additional revenues
• Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems and procedures as per company policies
• Collect the market intelligence data including environmental, customer & competitor information & initiatives and analyse the same to pre-empt its impact on the business
• Keeps a track of the customers changing needs to facilitate the innovation & development of the new customer management processes & system.
• Responsible for revenue generation from the set of corporates by cross selling and up selling
• Ensure customer satisfaction through coordination with back end support functions viz., customer service, billing and other functions.
• Maximising Wallet Share from the existing accounts.

Desired Candidate Profile

Skill Set:

• Excellent presentations and communication skills
• Highly Self-driven & Self-motivated and should possess a pro-active approach towards the objective
• Should demonstrate solution centric approach towards problems

Perks and Benefits

Role: Executive/ Sr Executive – Facility Management

Salary: 3,00,000 – 3,50,000 P.A.

Industry: Telecom / ISP

Functional Area: HR, Recruitment, Administration, IR

Role Category: Administration/Facility Management

Employment Type: Full Time, Permanent

Key Skills
Communication Skills
Customer Service
Cross Selling
Payment Collection
Customer Satisfaction
Market Intelligence
Customer Management
Revenue Generation
Customer Acquisition

Education-

PG:MBA/PGDM in Marketing

Company Profile

Tikona Infinet Pvt Ltd
Tikona Infinet Limited is engaged in building the next generation wireless broadband services for home and enterprise customers in India. Tikona has an all India class A ISP license granted by the Ministry of Communications, Govt. of India, for this purpose. Tikona envisions a powerful -Broadband enabled India and will make all possible contribution to make this happen. Tikona would also be building a comprehensive services framework that can deliver leading edge voice, video, IT applications and multimedia content services over any broadband or IP centric network. Such a framework can be outsourced by service providers globally, who desire to offer next generation services to their customers. Tikona has engaged the best in class technology partners to build the required capability frameworks. Tikona was founded in mid 2008 by veterans from the telecom industry, who have built some of the largest networks in India for mobile, enterprise, broadband and DTH services. Tikona is adequately funded by top end global investors and is committed to comply with the highest standards of corporate governance.