Tata Communications
Job Family Descriptor
Responsible for entire product life cycle management – development and management of products as per new product/service requirement and enhancement of existing products and features. Also responsible for augmentation of network capacity to meet growing customer needs, new technology introduction, or increasing operational efficiencies, with the objective of ensuring increase in product and service profitability, revenue and market competitiveness; and developing and delivering effective multi product solutions to meet customer requirements. Drive PandL management through product strategy development and manage a group of products within a technology area across multiple regions. Works with the sales team on market strategy, pricing and positioning of the product. Engage and partner with technology providers to recruit new features or new product. Assess performance of product/service portfolio against annual operating plan and discuss achievement of targets with Sales.
Broad outline of the Role
Responsible for 1-2 products within overall product portfolio and drive product lifecycle management for these products. Participate and sometimes lead in all development and management, sales support and enablement discussions with Sales, Customers, Engineering, Operations, Technology and Service Development team. The operational role, responsible for setting objectives and delivering results that have a significant impact on the product Identifies problems, Conducts detailed analysis and provides updates, develop and/or modifies processes related to products lifecycle management without the benefit of defined procedures. Might lead/ mentor small teams for small projects. Work-group/team focus. Good to have knowledge of Telecom BSS/OSS L2C Order Journey for GVPN, IZO Cloud, MPLS, BPMN and Business Process knowledge.
Purpose – Broad objective of the role
Operating Network – Key External
Operating Network – Key Internal
Size and Scope of Role – Financial
Size and Scope of Role – No. of direct reports
Size and Scope of Role – Total team size
Size and Scope of Role – Other size parameters
Minimum qualification & experience
Education: Graduate in Engineering Experience: 4-8 years in product management, telecommunication operations and/or engineering
Other knowledge/skills
BPMN
Business Process Automation(BPA)
GVPN
MPLS
IZO Cloud
Key Responsibilities
Technical Competencies
Knowledge / Skills
Collaborative
Communication skills- Verbal & Written
Process Documentation Skills
Service Realization Process
Understanding of Processes
Business Problem Solving
CPE
Interpersonal Skills
MPLS/BGP
MS Office Skills
Team Player
Job Segment: Manager, Telecom, Telecommunications, Engineer, Product Manager, Management, Technology, Engineering, Operations
To apply for this job please visit jobs.tatacommunications.com.
