Assoc Svcs Business Analyst

Job Description:

What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you. 
 

Interested in learning more, view and register for any of our upcoming recruiting events here!
 

About the team:

The Global Strategy and Delivery team at Gartner is a unique opportunity for talented individuals to gain exposure to critical business functions and jumpstart their corporate journey. Strategy & Program Associate Analysts are staffed across various projects and initiatives spanning multiple businesses.

As a member of this team, you will have the opportunity to work directly with Gartner’s Services business with the central goal of helping clients achieve their mission critical priorities. Based on the business requirement, you will get the exposure to interact with our global business partners and client managers. You will also have access to several senior business leaders from diverse and varied backgrounds. This role expects from you to rapidly learn, develop skills, and demonstrate increasing independence.

Job description:

• Drive higher retention and improve engagement by collaborating with and empowering Global service delivery groups through innovation programs
• Contribute towards continuous idea pipeline – create, compile, and help analyze ideas for service improvement
• Continually engage with global stakeholders to incubate pilots and problem-solve for effectiveness
• Drive change management and enablement on new pilots across service teams
• Conduct current state assessments and diagnostics to identify gaps, opportunity areas and suggest target state design
• Design & continuously refine service model process, roles, tools & metrics 
• Demonstrate ability to seek feedback from stakeholders as well as leverage metrics and internal analysis to identify opportunities to improve service delivery for stakeholders
• Drive quantitative data analysis using common tools such as Excel to deep dive into data trends and insights
• Liaise efficiently with internal stakeholders and senior management, and efficiently structure communications, business analysis and professional presentations
• Cultivate strong relationships across the organization and partner with BU as well as Strategy & Operations leadership to solve problems and identify business improvement opportunities
   

Essential must-have skills:

• Graduate program in any stream having up to 2 years of work experience
• Strong aptitude for qualitative and quantitative research and analysis
• Practical, intuitive problem solving and the ability to translate analysis into actionable insights
• Good business acumen/orientation to understand client’s priorities from a CXO lens
• Champion mindset
• Passion for client service and team leadership
• Excellent oral and written communications skills, and proficiency in English
• Strong orientation towards process and operational excellence
• Strong cross-functional collaboration skills
• Strong Microsoft Office expertise –Advanced Excel, PowerPoint
   

Benefits:

We offer a highly competitive rewards and benefits package including Company benefits like medical insurance, life insurance, and accidental insurance starting day one, best in industry pay package, flexible work environment, and lucrative paid time off policy, etc. All Gartner associates strive on being high performers, problem solvers, and team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?

Equality statement:

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion. 

Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner’s career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at +1203-964-0096 or by sending an email to Applicant.Assistance@gartner.com

Our awards and accolades:

• Fortune World’s Most Admired Companies 2016, 2017, 2018, 2019, 2020 & 2021
• Forbes America’s Best Employers 2018, 2019; Best Management Consulting Firms 2017, 2018, 2019
• Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018, 2019, 2020 & 2021
• Careers & the disABLED Magazine Top 50 Employers 2021

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 203-964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:53776 

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.