Infosys BPM Limited
Responsibilities
Process Excellence culture building Design (Customize) and deploy Process Improvement framework for the engagement (s) by gathering requirements from stakeholders Drive Certification program at the engagement level and participate in the training programs as trainers Conduct in house training programs on Lean – Six Sigma methodology (YB and GB) Drive Certification program at the engagement level Proficiency in Lean, Six Sigma, RPA (Blue Prisim, Automation Anywhere), Analytics Improvement opportunity identification Drive Top down opportunity identification workshops and bottom up ideation initiatives for creation of high impact pipeline of process improvement opportunities Process, operations, business data analysis to identify improvement opportunities Validation of opportunities and conversion in to the projects. Improvement projects implementation Mentor Process Improvement projects (YB,GB,BB) to enable the operations resources to implement the improvement through structured approach Conduct toll gates review of the improvement projects Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs
Educational Requirements
Bachelor Of Technology
Service Line
BPO Quality
Preferred Skills:
Quality
To apply for this job please visit career.infosys.com.