Continuous Improvement Specialist

Full Time
  • Full Time
  • Mumbai
  • Not Disclosed
  • Experience: 5-7 years

Maersk

We offer

At Maersk, we are accelerating our logistics & service products delivery to become the global integrator of container logistics – and looking for team players to help us execute our process improvement initiative for inland transportation. We are looking for a candidate in the Continuous improvement (CI) team, reporting to Head of Continuous Improvement.

Key responsibilities

Ensure 4PL, BKA & Air freight Execution is done seamlessly in way that has a positive customer experience and is efficient for our teams

Identify and implement improvements through process studies, solution models and strong change management

Collaborate across product, implementation, execution and customer service to drive improvements

Drive business controls and performance management for the COO dashboard by ensuring booking of both cost and revenue within SLAs

Advise CX leadership on upcoming risks and propose mitigations

Be an SME for 4PL, BKA & Air Freight products and act as focal for global platform pilots, implementations & rollouts

We are looking for

5-7 years of experience working in a fast paced & quality analytics environment

Knowledge of basic logistics and financial controls

Strong collaboration, change management skills, process improvement skills and ability to learn fast

Ambitious and result oriented with strong drive

Strong English speaking, MS Office & communication skills

To apply for this job please visit jobsearch.maersk.com.