IQVIA
JOB DESCRIPTION
Specification Documents
• Author System Requirement Specification (SRS) document.
• Review Client Data Transfer Specifications.
• Author Cenduit Data Transfer Specifications.
• Update User Requirement Specification (URS) document
• Author URS addendum document
• Complete PM related parts of parameter checklist
• Review and sign off validation related documentation.
Technical Support
• Lead problem solving and resolution efforts by assisting with issue identification, resolution, documentation, and escalation.
• Manage SCR process for technical changes working with the client services project manager.
• Support client calls and answer questions on technical feasibility of system builds or system changes.
• Lead technical aspects of base study projects and R&D modules.
• Develop study data reports for internal use.
Write UAT scernarios and plan according to client specific guidelines.
Setup UAT database and perform dry run.
Coordinate support activities during UAT execution and issue tracking and resolution.
Support Study Go Live activities
Other responsibilities
• Support the translation coordination activities if required.
• Partner with other project managers on a cross functional basis to develop and implement business process improvement activities.
• Provide input into the writing and review of standard operating procedures (SOPs).
• Assist in the development of training materials and instructions for departmental use.
• Organize and deliver training for project support staff and other members of Cenduit, as appropriate.
• Develop and maintain good communication and working relationships with internal as well as external teams.
• Perform other duties as required and directed by Cenduit management team, including general Project Management work for new studies and studies in maintenance.
• Ensure that all build project work is completed to the sponsor’s satisfaction, ensuring quality deliverables on time and within budget and in accordance with the Cenduit standard operating procedures (SOPs) and established timeline metrics.
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
To apply for this job please visit jobs.iqvia.com.
